Arista seeks an Advanced System Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working with and as a technology expert in the Routing & Switching space to design, implement, support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
Essential Functions of the Job:
Providing advanced post-sales support for networking deployments.
Review of customer designs and make recommendations for deployment
Migration or Inter connectivity to/from Cisco, Juniper and other vendors to Arista infrastructure
Assistance with configuration build outs
Assist with implementation and change controls
Assist with proof of concepts (POC) and in-depth testing to validate design scenarios
Provide bug scrubs and code recommendations
Provide interface to TAC and internal development teams and the customer
Providing advice regarding architectural questions, product prerequisites, product features, etc. Translating complex business requirements into Network solutions.
Assisting Pre Sales Engineer and Account Executives with designing Network solutions.
Establishing and maintaining strong relationships with key partners.
Attending key partner events and training sessions. Including providing ongoing training with the customer teams globally
Continued training to maintain expertise.
Excellent customer service and verbal communication skills.
Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow up.
Ability to understand the client’s business objectives and technical needs.
Ability to meet Service Level Agreements (SLAs) to sales and clients
Regularly exercises discretion and independent judgment.
Maintain professional relationships with teammates, partners and clients.
Some travel may be required within assigned territory
Bachelor’s Degree in Computer Science from a four year college or university or related experience and/or training; or equivalent combination of education and experience.
Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE).
7+ years’ working experience with Network technologies
7+ year minimum experience with Cisco-based technologies focusing on infrastructure and voice
Demonstrated experience in technical post sales or advanced systems (AS) engineer preferred
Experience with Cisco enterprise routing/switching within large data center enterprise customers
Knowledge in competitive products is a plus
Working in a large Wall Street financial is a plus
Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, Multicast, QoS
Expertise in at least one area of related technologies - storage, financial trading, Web2.0 applications, HPC or load balancing
Expert level knowledge of industry-standard CLI
Ability to write white-papers a plus
Background in Linux, Unix, Perl, Python, Scripting of any nature is a plus