Kaizen Collision Center
- Contact No.: 623.258.0577
Updated New Hirings !
We are in immediate need of a CSR in Kaizen Collision Center branch location in Camp Verde, Arizona.
Arizona branch locations:
- · 1900 North Moonrise Drive, Camp Verde, AZ 86322
Position Title: Customer Service Representative
Department: Operations
Reports to: General Manager
Position Summary:
The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Kaizen Collision Center throughout the repair process.
Responsibilities:
•Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Service Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
•Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
•Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting general manager with expense documentation and conducting Accounts Receivable follow-up.
•Additional responsibilities as assigned.
Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion
For Quick Applications, apply thru any of the following :
· Kaizen Career Portal : Job Opportunities (paycomonline.net) -recommended
· Website: https://www.kaizenautocare.com/
· Or Direct Email to: tracy.sullivan@kaizencollisioncenter.com (Director of Talent Acquisitions)
· contact #623.258.0577
· Or Apply in person @ the Company job site
Job Type: Full-time
Salary: From $20.00 to $23.00 per hour
Posted salary is approximation and subject to change depending on experience.
Benefits:
· 401(k)
· 401(k) matching
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance
Experience level: 1 year
Shift: Day shift
Weekly day range: Monday to Friday
Work setting: In-person
Ability to commute/relocate:
: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Quick apply
•Kaizen Career Portal : Job Opportunities (paycomonline.net)
•@Website
•contact #623.258.0577
•Or Apply in person @ the Company job site