Click to view prices for our services

Customer Service Representative (Scottsdale, Arizona)

8175 E Raintree Dr ste 6, Scottsdale, AZ 85260
Scottsdale, AZ 85260
United States

Automotive / Motor Vehicles / Parts
Experience Required
From $17 To $23.00
Per Hour
Employment Type
Full Time
Work Schedule
Secondary Military Specialty
Service Branch
All Branches

Job Description
Kaizen Collision Center

Contact No.: 623.258.0577



Job Opening: Customer Service Representative

Job openings are available at the following Kaizen Collision Center branch locations across various states.


Arizona branch locations:

  •           8175 E Raintree Dr. Ste 6, Scottsdale, AZ 85260  


Position Title: Customer Service Representative

Department: Operations

Reports to: General Manager


Position Summary:

The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Kaizen Collision Center throughout the repair process.


•Review with customers and walk through the repair process: Greet customers by phone or in person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Service Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.

•Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.

•Perform administrative tasks: Administrative tasks include collecting payments, updating the rentals management portal (ARMS), supporting the general manager with expense documentation, and conducting Accounts Receivable follow-up.

•Additional responsibilities as assigned.

Job duties/Job descriptions may be adjusted or added based on the needs of the business or at management's discretion


For Quick Applications, apply through any of  the following :

·       Kaizen Career Portal: Job Opportunities (  -recommended

·       Website:

·       Or Direct Email to: (Director of Talent Acquisitions)

·       contact #623.258.0577

·       Or Apply in person @ the Company job site


 Job Type: Full-time


Salary: From $17.00 - $23.00 per hour 

Posted salary is an approximation and subject to change depending on experience.



·       401(k)

·       401(k) matching

·       Dental Insurance

·       Health insurance

·       Paid time off

·       Vision insurance


Experience level: 1 year

Shift: Day shift

Weekly day range: Monday to Friday


Work setting: In-person


Ability to commute/relocate:

            : Reliably commute or plan to relocate before starting work (Required)


Work Location: In person


Job Requirements

· •Ability to work collaboratively with the team to meet shared objectives.
· Effective time management.
· •Able to multitask and manage competing priorities
· •Communicate effectively with teammates, customers, and business partners.
· •Proficient with computers.
· •Excellent customer service skills.
· •Valid drivers' license required.
· •Eligible to work in the United States.
· •Willing and able to pass a thorough background check.

Preferred Qualifications:

•Bilingual (Spanish).
•Knowledge of the Collision Industry.

1405 N Hayden Rd, Scottsdale, AZ 85257
Arizona AZ 85257
United States
Facebook LinkedIn

View Count 262
Please do not respond to suspicious job offers.