Field Service Engineer I


Fremont, CA 94538
United States

Industry
Biotechnology
Manages Others
No
Experience Required
Yes
Degree Required
Yes
Pay
From $35 To $41.75
Per Hour
Employment Type
Employee
Work Schedule
Full-Time

Job Description
Duties:
 

Perform engineering duties in repair and installation of biotech company instrumentation currently under development, applying principles of protein chemistry cell culture processes and molecular cell biology; review and interpret technical reports and documents from customers; analyze mechanical issues with technical staff to find root cause and communicate next steps and timelines to customers; maintain records of tool configurations pertaining to hardware, software, consumables, and application releases; manage customer interface with research and development groups. Maintain a working relationship with customers and instill confidence and credibility in our company and product; summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations.

Job Requirements
Master’s degree in mechanical engineering or biotechnology; coursework in cell cultural processes and molecular cell biology for biotech. 1 years’ experience in job offered or as a Laboratory Technician.
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