Full-Time Teller/CSR, Plaza North Branch


First State Bank
1403 13th Ave.,
Mendota, IL 61342
United States

Category
Industry
Banking / Financial Services
Manages Others
No
Experience Required
No
Degree Required
No
Pay
From $15
Per Hour
Employment Type
Employee
Work Schedule
Full-Time

Job Description

 

 

FIRST STATE BANK’S Plaza North Branch has an opening for a Full-Time Teller/CSR.

 

This is a responsible position requiring initiative and knowledge of services available to customers.

 

Teller duties and responsibilities include, but are not limited to:

  • Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
  • Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
  • Enter transactions into the Fiserv teller product and issue customer receipts.
  • Redeem Savings bonds.
  • Process credit card cash advances.
  • Count cash balance at beginning of shift and balances cash and checks against computer records at end of shift.
  • Prepare bank cashier’s checks.
  • Explain bank services and charges to customers.
  • Observe suspicious behavior and reports any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remains calm and follows bank procedures to safeguard customers and staff.
  • Balance ATM and coin machines.

 

 

CSR duties and responsibilities include, but are not limited to:

·         Answering phones

·         Troubleshooting a variety of customer issues

·         Opening accounts in Navigator/Fiserv (personal & business) including HSA, IRA, & Trust accounts

·         Assist customers with opening or renewing Certificates of Deposit

·         Closing accounts

·         Placing check orders

·         Scanning

·         Back up each CSR

·         Be knowledgeable of Patriot Act

 

 

Required Qualifications:

·         Willing to learn bank policies, procedures and general banking practices.

·         Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.

·         Possess the necessary judgment that is required to assess, interpret and meet the needs of customers.

·         Represent and promote the bank and its various banking products. 

·         Requires multi-tasking while paying attention to detail and accuracy in handling various negotiable instruments.

  • A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

 

This is a non-exempt hourly position. Work schedule will be Monday through Friday and Saturdays as scheduled. This position is not a remote position, nor does it have the option of being a hybrid position.   

 

Equal Opportunity Employer/Veterans/Disabled

 

9-17-2024

Employer
First State Bank
Melissa Doll
706 Washington Street
Mendota IL 61342
United States

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